Maximize Recovery with
Agentic AI-Driven Debt Collection Software.
100% No Code. Live in Days.
Reduce NPAs and operational drag. Use autonomous AI to execute repayment discussions and configure personalized debt management plans instantly without writing code.
ISO 27001Certified
Maximize Recovery with Agentic AI-Driven Debt Collection Software. 100% No Code. Live in Days.
Reduce NPAs and operational drag. Use autonomous AI to execute repayment discussions and configure personalized debt management plans instantly without writing code.
ISO 27001Certified
Built for Every Collections Stakeholder
Whether you’re running operations, managing risk, or driving digital transformation
collect.ezee speaks your language.
For Collection Heads
Stop playing guessing games with borrower behavior. See exactly who will pay, when they’ll pay, and how much effort each account needs.
For CIOs
Build complex collection workflows without writing code. Deploy in days, not months. Zero dependency on your dev team.
For Credit Officers
Never miss a legal trigger again. AI decides when to escalate, when to settle, and when to write off — automatically.
For Operations Heads
See every agent, every call, every outcome in real-time. No more black boxes in your collection process.
For Bank CEOs & MDs
Cut your NPA by 30% without hiring more staff. Predictable recoveries, compliant processes, measurable ROI.
For Compliance Heads
Every action logged, every decision auditable. Built-in compliance for RBI, GDPR, and local regulations.
For Legal Counsels
Automated legal workflows with perfect documentation. From notice to recovery, everything court-ready.
Why Collection Teams Are Moving to AI Right Now
The regulatory landscape is tightening. NPAs are rising. Traditional collection methods aren’t scaling.
NPA Crisis Deepening
Compliance Scrutiny Intensifying
Recovery Windows Shrinking
Field Operations Breaking Down
The Collections Reality Check
Every day of delay costs you more than money — it costs you control.
Stop Managing Chaos. Start Orchestrating Recoveries.
With AI-powered segmentation, compliance-first workflows, and zero tech dependency — collect.ezee transforms unpredictable collection ops into measurable recovery systems.
Features Built for Enterprise Collections
Every feature delivers measurable business outcomes.
No fluff, just results that impact your bottom line.
AI Risk Segmentation
Outcome: Focus agents only on high-probability accounts. 40% productivity boost.
Legal Workflow Automation
Outcome: Cut legal delays by 70%, prevent regulatory violations, reduce costs by ₹460 per account
Real-Time Agent Analytics
Outcome: Improve agent performance by 30% in 2 weeks, identify top performers vs laggards
No-Code Journey Builder
Outcome: Build, test, and deploy campaigns in 48 hours — zero IT dependency
Recovery Portal
Outcome: Reduce field costs by 60%, improve CX scores, increase early-stage recovery by 25%
Omnichannel Recovery
Outcome: Increase PTP response rates by 45%, reduce manual follow-ups by 80%
Predictive PTP Scoring
Outcome: Prioritize high-intent borrowers, reduce false promises by 60%
Recovery Opti Engine
Outcome: Optimize recovery strategies in real-time, boost collection efficiency by 35%
Compliance Automation
Outcome: Zero compliance violations, reduce audit preparation time by 90%
Dynamic Collection Strategies
Outcome: Adaptive strategies improve success rates by 28%, reduce collection costs
What Collection Leaders Are Saying
Real feedback from real users across 55+ financial institutions
Chief Collections Officer
“collect.ezee didn’t just digitize our collections — it gave us predictability. We now know which accounts will pay, when they’ll pay, and exactly what actions to take. Our NPAs dropped 30% in the first quarter.”
CTO
“The no-code builder was a game-changer. We went from 6-month dev cycles to launching new collection journeys in 48 hours. Our IT team can focus on innovation instead of maintenance.”
Head of Credit Risk
“Legal escalations used to be our biggest bottleneck. Now they’re automated, compliant, and happen at exactly the right time. Our legal costs per account dropped by ₹4600.”
Operations Head
“The agent dashboards transformed our field operations. We can see real-time performance, identify training needs, and optimize territories. Our recovery rates improved 40% in two months.”
Chief Compliance Officer
“Compliance was our biggest concern with automation. collect.ezee’s audit trails and regulatory workflows gave us confidence. RBI audits are now smooth sailing.”
Customer Experience Head
“The self-service portal reduced our field dependency by 60%. Borrowers can set up payment plans online, and we save on operational costs while improving customer experience.”
Why collect.ezee Beats Every Alternative
We didn’t just build another collection tool. We rebuilt collections from the ground up for the AI era.
3-Week Deployment
Compliance-First
Proven ROI
No-Code
API-First Architecture
Made For Your Country
The Lending Canvas
Built For Any Product
One platform. All asset types. Fully configurable.
SME Lending
Co-Lending
Consumer Durables Lending
Working Capital Lending
Loan Against Property
Business Loans
Home Loans
Personal Loans
Credit Card Loans
Vehicle Loans
Vehicle Leasing
BNPL - Buy Now Pay Later
Pre Approved Loan
Trusted by 100+ Banks & NBFCs Across Segments
Financial institutions globally choose ezee.ai for its unparalleled security, compliance, and AI-driven automation capabilities.
14 out of 43 RRBs in India Run on ezee.ai
Your Complete Lending Technology Suite
Three powerful platforms that work together to transform how you
build, deploy, automate and manage lending products.
Launch Credit Products in Weeks, Not Quarters
Cut loan processing time by 70%
Boost STP rates by 50%
Turn Collections into Customer Conversations
Cut collection cycle times by 60%
Handle 10x more accounts
Optimize, Automate & Accelerate Lending Decision
Launch complex rules in minutes. Reduce decisioning time - 80% with AI
Every Overdue Account is Costing You More Than Money
Let AI close the gap between borrower intent and payment action.
Start your predictable recovery transformation today.
Let Go Legacy
Our borrowers have evolved. It’s time your recovery strategy did too — with AI that adapts faster than spreadsheets ever could.
✅ Manual won’t scale anymore.
Own The Outcome
Move beyond activity tracking. Take full control of results with predictive recoveries, not just reactive processes.
✅ Uncertainty is killing growth.
Lead With Certainty
No more guesswork, delays, or dev dependency. Empower your credit and collection teams to act decisively, starting today.
✅ Control belongs to ops.
🛡️ Risk-free • Pure SAAS • Pay as You Grow
Real Implementations, Real Results
See how leading financial institutions launch credit products with unprecedented speed using ezee.ai
Lending Innovation, Explained Simply
Insights from the frontlines of digital lending transformation.
ezee.ai in Media
Debt Collection Software FAQs
What is debt collection software and how does it change the recovery process compared to manual methods?
Debt collection software automates reminders, payments, and debtor tracking, replacing manual spreadsheets and calls that cause delays and errors. It cuts team time on routine tasks while boosting recovery rates through scheduled follow-ups on overdue loans. Manual methods falter at scale, but software handles high volumes consistently, as seen in lenders prioritizing delinquent accounts automatically.
How does debt collection software help organizations comply with consumer protection and debt recovery regulations?
Debt collection software automates checks for call limits, disclosures, and debt validation to meet RBI Fair Practices Code and FDCPA rules. It logs every interaction for audits, reducing violation risks on borrower communications during collections. Agencies using these tools align with regulations like non-coercive reminders, avoiding penalties noted in CFPB reports.
What role does workflow automation play in improving debt collection outcomes?
Workflow automation triggers sequenced reminders and payment plans on overdue personal loans, slashing manual errors. It boosts recovery rates up to 65% via AI-driven prioritization of high-risk accounts in lending portfolios. Lenders see faster TAT on collections without staff overload.
How do organizations evaluate debt collection platforms for compliance, recovery efficiency, and operational scale?
Organizations prioritize platforms with automated compliance checks, recovery KPIs like 60-70% rates, and scalability for high-volume receivables. They test integrations for real-time dashboards and audit trails during pilots on loan delinquencies. Vendor reputation and regulatory history guide shortlists for financial institutions.
What criteria do regulated institutions use when shortlisting debt collection software vendors?
Regulated institutions shortlist vendors excelling in RBI/FDCPA compliance, data security, and customizable workflows for credit bureau-linked recoveries. They demand proven recovery metrics and omnichannel support without past violations. Technology adoption and performance KPIs seal decisions for scaled operations.
Which industries and organization types typically rely on enterprise-grade debt collection software?
Banks, NBFCs, fintech lenders, and utilities rely on debt collection software when recoveries must scale under regulatory scrutiny. These sectors manage high account volumes and consumer protection mandates, where automated prioritisation improves cure rates by 15 to 20 percent per Experian.
How are SMS, email, voice, and digital channels coordinated within debt collection software?
Software orchestrates channels via omnichannel workflows, syncing SMS reminders, email notices, and voice IVRs based on debtor response during loan recovery. It respects contact limits per RBI guidelines, prioritizing preferences like WhatsApp for payments. Real-time tracking ensures seamless escalation.
How does debt collection software integrate with accounting, CRM, or core financial systems?
It syncs via APIs for real-time updates on payments and debtor status from CRM to accounting ledgers in loan servicing. This eliminates duplicate entries when collections data flows to core banking for disbursal reversals. Automated reconciliations speed cash flow visibility.
What security, audit, and access controls are expected in debt collection software deployments?
Expect role-based access, data encryption, and full audit trails logging every collections interaction for RBI compliance reviews. Regular penetration tests identify vulnerabilities in borrower data handling. Centralized storage ensures secure scalability.
How do analytics and reporting features in debt collection software support recovery strategy decisions?
Analytics dashboards track KPIs like recovery rates and debtor response times, guiding prioritization of overdue MSME loans. Real-time insights reveal patterns, such as channel effectiveness in collections. Lenders adjust strategies quarterly for 60-70% targets.