Customer Overview C-Edge Technologies powers over 1,500 cooperative and regional rural banks across 4,900 branches, supporting a large share of India’s rural financial ecosystem. Its network manages 7 lakh gold loan accounts across rural and semi urban markets. What...
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Case Studies
SHG Lending Transformed: 95% Repayment, 3X Productivity, 30% Lower Operations
Customer Overview A major Indian conglomerate lender with 30,000 SHG-linked branches and 6 billion in active SHG loans sought to modernize rural lending at scale. Manual processes were creating onboarding bottlenecks, compliance gaps, and portfolio risk across a large...
340% ROI in 18 Months: The Re-KYC Advantage That Rewrote Digital Lending Economics
Customer Overview A prominent mid-sized financial institution with an asset base above 25 billion and more than 1.2 million customers wanted to eliminate delays in digital verification and lending onboarding. Legacy processes were creating a backlog of over 15,000...
Beyond Branch Walls: The 16-Hour Video KYC Advantage
Customer Overview A leading Nepalese commercial bank with more than 350 branches, nearly 500 ATMs, and around 3 million customers set out to modernize onboarding across rural and diaspora segments. The bank needed a faster, scalable model to improve customer...
What Happens When a Bank Bets on APIs? A 66% Cost Drop and a 25-Point NPS Spike
Customer Overview A prominent mid sized commercial bank in Nepal, with more than 100 branches and a strong diaspora banking franchise, sought to modernize customer onboarding for faster and more convenient remote access. The bank needed a digital process that could...
From Paper Mountains to Digital Speedways: The Secret That Shaved 6 Days Off Banking Onboarding
Customer Overview A leading Class A commercial bank in Nepal, with 201 branches, 187 ATMs, and over 1.5 million customers, set out to modernize onboarding across a growing digital banking footprint. As the bank scaled, legacy account opening processes were becoming...