Customer Overview
A leading NBFC with over ₹6,700 crore in AUM and 30 plus branches across 10 states was looking to scale MSME co lending with greater speed and partner readiness. Despite strong growth and asset quality, long integration cycles and delayed disbursals were slowing expansion.
What Needed to Change
Partner onboarding took 4 to 6 weeks, loan disbursal took up to 5 days, and fragmented systems limited visibility across co lending workflows. The business needed a unified orchestration layer that could handle compliance, partner integrations, and real time decisioning at scale.
How the Transformation Took Shape
ezee.ai implemented an API native, zero code co lending platform with automated onboarding, straight through workflows, video KYC, and real time orchestration across 55 partner APIs. The rollout enabled continuous deployment, parallel processing, and 24×7 lending readiness.
Results That Mattered
- Loan disbursal time dropped from 5 days to under 24 hours.
- Partner onboarding reduced from 45 days to 7 days, while onboarding time fell from 180 minutes to under 5 minutes.
- Operational expenditure fell by 30 percent, and the platform supported 10,000 concurrent loan applications with 99.9 percent availability.
