340% ROI in 18 Months: The Re-KYC Advantage That Rewrote Digital Lending Economics

How AI-Powered KYC Unlocked Exponential Growth for a $25B Financial Institution

A mid-sized financial institution serving 12 million customers across Asia faced a crippling challenge: 15,000+ pending loan applications, 12-15 day processing cycles, and spiraling compliance costs were bleeding profitability while competitors raced ahead with instant digital approvals. The backlog threatened growth momentum despite $25 billion in assets and consistent 9-12% annual revenue gains.

That’s where ezee.ai made the difference.

From Manual Bottleneck to Instant Decisioning

Deploying ezee.ai’s AI-powered Video KYC platform with intelligent lending orchestration, the bank compressed loan approvals from 12-15 days to under 5 minutes. Zero-code implementation launched in 4-6 weeks instead of traditional 12-16 month cycles. AI decisioning rendered 95% of approvals in 2-3 seconds, while the platform auto-scaled to handle 500,000+ concurrent users with 99.2% uptime.

Inside the Transformation:

• Reduced processing time by 99% (12-15 days to under 5 minutes)

• Boosted customer conversion from 65% to 90%, eliminating 40% abandonment

• Slashed operational and compliance costs by 22-28%

• Maintained sub-3% false rejection rates with 100% regulatory accuracy

• Reduced identity fraud by 15% through real-time AI detection

• Achieved 99.2% uptime across 500,000+ concurrent users

• Delivered 340% ROI in just 18 months

• Improved customer satisfaction from 6.2/10 to 8.7/10

Accelerate Your Lending Economics

Download the full case study to explore how zero-code agility and AI decisioning delivered 340% ROI while processing 22,400+ instant verifications. Discover the deployment blueprint redefining digital lending economics.