process.ezee
Accelerate Operations with Intelligent
Business Process Automation Software
100% No Code. Live in Weeks.
Go beyond passive automated business process discovery software. actively build and execute AI-driven workflows that eliminate bottlenecks, empowering you to launch loan products fast and error-free.
Where Enterprise Velocity Breaks Down
Core Systems Move Slowly
Dev dependent updates & Launches take weeks to months.
Business Teams Depend on IT
Even small changes require developers and sprint time.
Compliance Slows Everything
More regulation adds layers, reducing speed or increasing risk.
One Layer. Every System.
Full Control.
Domain-First Process Platform
Pre-built journeys for lending, collections, KYC, and ops.
No-Code Interface for Business Teams
Build workflows, forms, approvals, and rules without code.
API-Ready Integration Layer
Connect APIs, service tasks, and rules in one layer.
One-Click Deployment
Go live fast with compliance and governance built in.
Describe What You Need.
Watch It Get Built.
Conversational Component Builder
Prompts to UI components.
Rule Suggestion Engine
Auto-suggest eligibility and visibility rules.
Document Analyzer AI
Policy docs to logic and calculations.
QA & Compliance Validator
Test generation and compliance validation.
Mid-Conversation Corrections
Instant edits without rebuild.
Enterprise-Grade Governance Without Slowing Teams Down
Maker-Checker Approval Flows
Multi-level approvals by workflow, stage, and role.
Role-Based Access & Data Masking
Field-level access and masking controls.
End-to-End Audit Trails
Complete action logs with timestamps and attribution.
SLA Monitoring & Auto-Escalation
Auto-escalate cases on SLA breaches.
100+ Enterprises. 10+ Industries. 5 Regions.
process.ezee is not a lending-only tool. It powers workflow automation wherever enterprises need speed, governance, and no-code control.
BFSI
Credit workflows, KYC, loan servicing, collections
Healthcare
Patient onboarding, triage routing, claim processing
Manufacturing
Production approvals, vendor verification, ISO compliance
Public Sector
Permit approvals, welfare applications, citizen services
Real Estate
Project workflows, signoff routing, document management
Insurance
Policy issuance, claim routing, agent onboarding
Energy & Telcom
Meter workflows, outage routing, KYC, connection approvals
Education & Logistics
Admissions, scholarship routing, shipment escalation
Enterprise Security & Compliance
Meeting the most stringent regulatory requirements while enabling innovation
ISO 27001:2022
SOC 2 Type II
AES-256
GDPR Ready
RBAC
SaaS
Cloud
On-Prem
Hybrid
Proven at scale across 4 continents
Trusted by 100+ Banks & NBFCs Across Segments
9/28 RRBs in India Run on ezee.ai
``` Legacy BPM vs. process.ezee
| CAPABILITY | TRADITIONAL BPM | |
|---|---|---|
| BFSI Domain Knowledge | Requires custom development | Built-in — lending, collections, KYC |
| No-Code / Business Ownership | Developer-only | Business teams configure end-to-end |
| Compliance & Governance | Add-on effort | Pre-integrated — maker-checker, audit trails |
| API-First Architecture | Backend only | Full API + UI layer |
| AI-Powered Generation | None | Conversational builder, rule suggestion, QA |
| Deployment Speed | Weeks to months | Minutes to days |
| Core System Integration | Heavy custom work | REST APIs, service tasks, pre-built connectors |
| Industry Templates | Generic | Domain-specific journeys |
Frequently Asked Questions
What is business process automation, and which types of workflows deliver the highest impact when automated?
Business process automation streamlines repeatable lending tasks like KYC checks and underwriting approvals using rule-based software. It cuts manual handoffs in high-volume workflows such as loan application verification and disbursal, where lenders see up to 70% TAT reduction per industry benchmarks. Collections reminders and compliance reporting follow closely for error-free scaling.
How does business process automation differ from robotic process automation and traditional workflow tools?
Business process automation orchestrates end-to-end lending workflows across systems, unlike RPA’s focus on isolated repetitive tasks or traditional tools’ basic sequencing.
Aspect BPA RPA Traditional Tools Lending Use Onboarding to collections CIBIL data entry Approval routing Strength Seamless integration Fast repetition Quick setup Limit Upfront mapping Brittle to changes Manual handoffs
Why are governance and auditability critical in large-scale business process automation initiatives?
Governance and auditability ensure traceable decisions in regulated lending, preventing compliance gaps during RBI audits. Automated logs track every KYC step or credit decision, reducing manual errors that trigger penalties, as RBI mandates workflow-based reporting. Lenders avoid audit fatigue with real-time oversight.
How do no-code and low-code automation platforms change dependency on IT and internal teams?
No-code/low-code platforms let lending teams build workflows like underwriting rules without IT coding, slashing developer reliance by enabling drag-and-drop setups. Business users configure CKYC integrations or TAT dashboards directly, accelerating rollout from months to days per Forrester insights. This frees IT for strategic scaling.
When does it make sense to replace legacy manual workflows with business process automation?
Replace legacy workflows when loan volumes exceed 1,000 monthly or TAT lags over 48 hours, as manual processes bottleneck growth. Automation shines in repetitive steps like disbursal scheduling or collections triage, yielding 25-30% efficiency gains via McKinsey data. Start with high-error areas like data entry from credit bureaus.
How do organizations evaluate business process automation platforms for scalability, governance, and long-term control?
Organizations prioritize platforms handling 10x volume spikes, with built-in audit trails and role-based access for lending compliance. Test API scalability for CRM/ERP syncs and governance via real-time dashboards, as ISG Buyers Guide stresses error handling and load balancing. Phased pilots confirm long-term ROI over 20-30% cost cuts.
What criteria should regulated enterprises use when shortlisting business process automation software?
Regulated enterprises shortlist business process automation software using these criteria:
- Robust compliance logging and audit trails for RBI audits
- API integrations with CKYC/CIBIL for seamless KYC/underwriting
- Scalability to handle volume spikes under regulatory mandates
- SSO and role-based access to minimize security risks
- No-code flexibility reducing IT dependency, per PwC risk frameworks
- Proven BFSI domain experience for regulatory reporting
What integration challenges should teams expect when connecting business process automation software with ERP systems?
Expect data mapping mismatches and legacy API gaps when linking BPA to ERP/CRM for loan syncing. Batch file delays disrupt real-time underwriting, while poor governance risks duplicates in borrower records. Use database connectors and clear ownership to enable near-real-time CIBIL pulls.
How can automated business processes support regulatory audits and compliance reporting?
Automated processes log every step like KYC validation or disbursal approvals for instant RBI audit trails. They validate data schemas and generate XBRL reports on schedule, cutting manual prep by 30% per Deloitte. Centralized dashboards unify compliance across lending stages.
What operational KPIs are typically used to measure the success of business process automation after rollout?
Key operational KPIs for business process automation success in lending:
- TAT from application to disbursal (target: under 24 hours)
- Loan approval rates and error reductions post-rollout
- 90%+ automation accuracy for onboarding efficiency
- Cost per acquisition drops signaling scalability
Is Your Enterprise Ready for No-Code Process Automation?
Each "yes" is a sign your current setup may be holding you back.
Select the statements that apply to your institution.
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In Under 30 Seconds
Describe a process. Watch process.ezee generate the workflow,
forms, rules, and test cases, ready for deployment.
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