Oct 20, 2025

Mastering Compliance at Scale:
The Digital Transformation of Risk Management for 70 Million Customers

Reimagining Risk for 70 Million Customers

For a technology infrastructure provider serving 14 banks and 4,874 branches, the challenge wasn’t growth – it was control.

Manual compliance checks couldn’t keep up with the Reserve Bank of India’s tightening KYC, AML, and CFT mandates.

Errors, delays, and rising fraud exposure threatened portfolio health, while regulatory fines loomed over every institution.

Then came ezee.ai’s intervention.

From Manual Reviews to Autonomous Compliance

Leveraging ezee.ai’s AI-driven Risk Review Platform, the organization built a unified, automated compliance layer across 70 million customer records.

Risk categorization accuracy hit 99.2%, fraud detection improved by 80%, and compliance reports that once took days now completed in under 24 hours.

The shift from manual reviews to automated intelligence transformed compliance from a burden to a competitive advantage.

What once required thousands of man-hours now runs autonomously.
What once cost crores in penalties now delivers crore-level savings.

Inside the Transformation

This case study reveals how:

  • The NBFC achieved a 400% increase in borrower onboarding volume, expanding its reach and market penetration.

  • Loan approval accuracy reached 99%, ensuring faster, data-driven decisions for qualified applicants.

  • Manual work and processing errors were reduced by 90%, creating a streamlined, error-free lending workflow.

  • 45+ API integrations enabled real-time eligibility and risk assessments, connecting every stage of the credit journey.

  • Lead-to-loan conversion efficiency improved by 35%, turning more prospects into satisfied borrowers.

This digital reinvention didn’t just accelerate approvals—it redefined how credit flows in India’s secured lending ecosystem, blending speed, intelligence, and compliance into a seamless operation.

Download the Full Case Study

Uncover how automation helped 14 banks eliminate 95% of manual work and achieve flawless regulatory precision.

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Learn how industry leaders achieved measurable efficiency and customer impact through AI-driven automation.